Privacy Policy

MintTrade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform.

1. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and government-issued ID for identity verification. We also collect transaction data, account activity, and device/browser information automatically.

2. How We Use Your Information

Your information is used to provide and improve our services, process transactions, verify your identity, comply with legal obligations, communicate with you about your account, and protect against fraud and unauthorized activity.

3. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers (vault custodians, payment processors, identity verification services) solely to operate our platform. We may also disclose information when required by law or to protect our rights.

4. Data Security

We employ bank-grade encryption (AES-256), multi-factor authentication, and SOC 2 Type II certified infrastructure to protect your data. All sensitive information is encrypted both in transit and at rest.

5. Cookies & Tracking

We use essential cookies for authentication and session management. We may use analytics cookies to improve our services. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of your data or opt out of marketing communications at any time by contacting us at [email protected].

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will promptly delete the information.

9. Changes to This Policy

We may update this Privacy Policy periodically. The effective date will always be shown above. We will notify you of material changes via email or platform notification.